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We were unable to investigate further and had jest to reject the complaint due to the player’s lack of response to our inquiries. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading jest to frustration with the process. The Complaints Team extended the response time for the player to provide necessary information, but ultimately, due jest to a lack of response, the complaint państwa rejected. Before claiming any Hellspin bonus, players should read the terms and conditions carefully.

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The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness to provide evidence of her claims. Therefore, the complaint was not upheld, and the case was closed. Our team contacted the customer support during the review process owo gain an accurate picture of the quality of the service.

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• The total time it takes owo receive the money depends mężczyzna the method.
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• As a result, we were unable to investigate the issue further and had to reject the complaint.

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HellSpin Casino, established in 2022, has quickly become a prominent przez internet gaming platform for Australian players. Licensed aby the Curaçao Gaming Authority, it offers a secure environment for both newcomers and seasoned gamblers. When it comes owo internetowego casinos, trust is everything — and Hellspin Casino takes that seriously. The platform operates under a Curacao eGaming Licence, ów lampy of the most recognised international licences in the online gambling world. From self-exclusion options to deposit limits, the casino makes sure your gaming experience stays fun and balanced.

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The complaint was rejected because the player did not respond jest to our messages and questions. The complaint has been reopened after we were contacted żeby the player. We received information from the casino that the player mistook the casino for another.